Patient Access Specialist I — Practice Operations

About the Company: A US-based healthcare organization managing patient intake and practice operations for medical and specialist practices. This role sits within the practice operations function, supporting patients and clinical staff on access-related workflows.

Job Category: Healthcare Administration / Patient Services / Medical Operations

Contract Type: Full-Time, Permanent

Location: Remote — USA

Salary: $35,300–$52,000/year (per Remotive listing — $35,300 starting)

Application Link: https://remotive.com/remote-jobs/customer-service (search "Patient Access Specialist I Practice Operations" — marked "New" on May 15, 2026)

Job Description: You'll support patient access workflows for medical practices — handling appointment scheduling, insurance verification, patient intake, and related administrative tasks that enable clinical operations to run smoothly.

Key Responsibilities:

• Handle patient intake, appointment scheduling, and pre-visit administrative tasks
• Verify insurance eligibility and benefits for patients prior to appointments
• Communicate with patients via phone, email, and portal messages to confirm appointments and answer basic questions
• Coordinate with clinical staff on scheduling and patient access workflows
• Maintain accurate patient records in EMR/EHR systems

Skills Required: Patient access, insurance verification, appointment scheduling, EMR/EHR proficiency, phone communication, attention to detail, HIPAA compliance awareness.

Requirements:

• Experience in healthcare administration, patient access, or medical office operations preferred
• Familiarity with insurance verification and basic billing workflows
• Strong communication skills for patient-facing interactions
• Comfort working in a regulated, HIPAA-compliant environment
• EMR/EHR system experience (Epic, Athena, or similar) a plus