Community Moderator (Remote, English)

About the Company: A consumer technology company managing a large online community requiring professional content moderation and community management support.

Job Category: Community Moderation / Content Moderation / Social Media

Contract Type: Contract, Part-Time or Full-Time

Location: Remote — USA

Salary: Estimated $15–$20/hour for English-speaking community moderators (varies by contract terms) Application Link: https://remotive.com/remote-jobs/customer-service (search "Community Moderator USA" — active listing May 2026)

Job Description: A community moderation role monitoring, managing, and enforcing community guidelines on a consumer tech platform's online spaces — forums, comment sections, or social channels.

Key Responsibilities:

• Monitor online community channels and enforce community guidelines consistently
• Review and take action on reported content (approve, remove, escalate)
• Respond to community inquiries and provide clear guidance on platform rules
• Escalate serious violations or urgent situations to the trust and safety team
• Track and document moderation decisions for compliance and audit purposes

Skills Required: Content moderation, clear written communication, good judgment under ambiguity, attention to detail, empathy, conflict de-escalation.

Requirements:

• Experience in community moderation, content moderation, or related social platform support
• Strong written English communication
• Reliable and calm decision-making under pressure
• US-based