Engagement Coordinator

About the Company: A US-based company (name withheld) with an engagement coordination function supporting participant recruitment or community engagement programs.

Job Category: Coordination / Community Engagement / Customer Support

Contract Type: Full-Time, Permanent

Location: Remote — USA

Salary: $17.95–$19/hour ($37,336–$39,520/year)

Application Link: https://remotive.com/remote-jobs/customer-service (search "Engagement Coordinator" — marked "New" on May 15, 2026)

Source: Remotive (posted today, May 15, 2026 — marked "New")

Job Description: A coordination and engagement role responsible for outreach, scheduling, and relationship management with participants or community members — supporting a program or service that relies on active participant engagement.

Key Responsibilities:

• Conduct outreach to participants or community members via phone, email, and messaging platforms
• Schedule and coordinate appointments, events, or program activities
• Maintain accurate records of participant interactions and status in CRM or tracking systems
• Follow up with participants to ensure engagement milestones are met
• Communicate with internal teams on participant needs and program status

Skills Required: Communication, scheduling, CRM or tracking tools, follow-through, organization, patience, phone and email outreach.

Requirements:

• 1+ years in a coordination, outreach, or customer service role
• Strong organizational skills and follow-through
• Clear and professional communication via phone and email
• Comfortable with high-volume outreach and scheduling tasks
• Empathetic approach to participant or community member interactions