Infrastructure Solution Architect

Role Summary 

• You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely individual contributor role.

• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.

• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.

• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.

• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.

• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.

• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.

• You will travel approximately 30 to 60% of your time.

• Your role will involve spending time at the client’s office.

What you will do

Delivering value to the customers

• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.

• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. 

• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process

• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.  

Product deployment

• Guide and support customers in deploying our models and products into their infrastructure.

• Work closely with customers to deploy relevant solutions according to their specific requirements.

• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

• Develop custom features for customers as needed.

Customer Onboarding

• Responsible for onboarding customers on our products, providing guidance on deployment and integration

• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces

Project management

• Define and track success metrics of the POC being rolled out at customers.

• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.

About you

• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)

• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect

• You're experienced with deploying and managing AI-based products in production environments

• You are fluent in Python

• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools 

• You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure

• You have been involved in a customer facing role

• You have strong project & stakeholder management skills

• You have foundational knowledge in AI/ML/Data science

• You have ability to connect technology and business value 

• You are result driven and resilient

• Being familiar with sales qualification concepts is a strong plus

We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.

What we offer

💰 Competitive cash salary and equity

🚑 Healthcare: Medical/Dental/Vision covered

👴🏻 401K: 6% matching

🚴 Transportation: Reimburse office parking charges, or $120/month for public transport💡

Coaching: we offer BetterUp coaching on a voluntary basis

🥎 Sport: $120/month reimbursement for gym membership

🥕 Meal voucher: $400 monthly allowance for meals