Senior Manager, Revenue Enablement Programs

Company: Customer.io

Job Category: Revenue Enablement / Sales Training / GTM Operations

Contract Type: Full-Time, Permanent

Location: Remote — Americas (US, Canada, Latin America)

Salary: $160,000–$175,000 USD base (or local currency equivalent)

Application Link: https://job-boards.greenhouse.io/customerio/jobs/7905388

Posted: May 11, 2026 (marked "New" on Greenhouse)

Application Email: [email protected]

Job Description: A high-impact role designing and delivering onboarding and training programs across Sales, Customer Success, Account Management, and Technical Support. You'll shape how Customer.io's GTM teams ramp, perform, and grow — building scalable programs from scratch and owning the enablement roadmap.

Key Responsibilities:

• Lead the overhaul of onboarding programs across all Revenue roles
• Design and deliver ongoing training programs covering pipeline generation, customer lifecycle, and technical support
• Implement sales methodology frameworks (MEDDPICC, Challenger, Command of the Sale) as the company scales
• Own the program development roadmap for onboarding and ongoing skills enablement, aligned to business priorities
• Partner with Sales, CS, Partnerships, Support, Product, Process & Tools Enablement, and RevOps to ensure programs are relevant and measurable
• Track program effectiveness and continuously improve based on feedback and performance data
• Grow and develop a team of GTM enablement roles over time

Requirements:

• 8+ years of experience in revenue enablement, sales training, or a related field
• 1+ years of experience managing or mentoring others
• Previous experience in a Sales role
• Experience implementing sales methodologies (Sandler, Challenger, Corporate Visions, MEDDPICC, Command of the Sale)
• Proven ability to design, build, execute, and scale enablement programs
• Comfortable creating structure where none exists and operating in ambiguity

Benefits: 100% medical/dental/vision/mental health/supplemental coverage for you and family; 16 weeks parental leave; unlimited PTO; remote work and wellness stipends; professional development budget.